Shift Supervisor Trainee

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate.

The Shift Supervisor Trainee role is an entry‑level, short‑term role that prepares an employee to perform a higher‑level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee completes basic operations and management skills training, and learns about key aspects of the business and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions.

• Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing, and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture (greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including early morning, overnight, and weekend shifts, and to work overtime as needed.

• Experience in retail.

High School Diploma or equivalent (Preferred but not required).

40

Full time

Typical pay range: $16.00 – $23.00 per hour. The actual base salary will depend on experience, education, geography, and other factors.

• Affordable medical plan options, 401(k) plan with company matching, and employee stock purchase plan.
• No‑cost programs: wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Benefit solutions addressing different needs: paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility.

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We anticipate the application window for this opening will close on: 03/01/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.