Assistant Store Manager

Summary Description

The Assistant Store Manager is responsible for all facets of the operation for the assigned shift of a Papa Murphy’s store while continually promoting a culture that embraces the company’s core values of Quality, Service, Integrity, and Team Work.

• Exhibit readiness to take responsibility of a shift by wearing a clean, wrinkle-free, uniform and showing up at the assigned time.
• Complete all daily and weekly store paperwork including, Weekly Sales Reports (WSR), inventory and labor breakdown reports.
• Travel to bank to purchase change and pick up deposit bags.
• Place and receive food and beverage orders.
• Train team members in all positions in the store.
• Assist the Store Manager with team member orientations and give hiring recommendations to the Manager.
• Supervise and operate the store independently if needed in the absence of the Store Manager for prolonged periods of time (e.g. vacations).
• Respond promptly to customer needs; solicit customer feedback to improve service, and respond to requests for service and assistance with ease.

• Education:
• High school diploma or general education degree (GED) required.
• Experience:
• 1-2 Years previous supervisory and QSR management experience.
• Degrees, Licensure, and/or Certification:
• Food Handlers Card and/or Serve Safe Certified preferred but not required.
• Must be able to pass criminal background check.
• Knowledge, Skills, and Abilities:
• Build and maintain positive relationships with supervisors, co-workers and guests.
• Demonstrate good written and oral communication skills.
• Demonstrate excellent customer service skills.
• Ability to manage various difficult or emotional customer situations.
• Basic computer skills, including MS Word, Excel, Outlook, and POS.
• Ability to read and apply fundamental math skills, including weights and measurements.
• Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations.

• Must be able to pass criminal background check.

Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms.

Occasionally required to bend and stoop, kneel or crouch.

Must be able to lift and/or move up to 30 pounds.

Maintain punctual and regular attendance.

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.