Retail Sales Consultant

Job Summary

Base Pay: $15.05/hr (USD) + $1,333/month Targeted Commission.
Estimated Total Target Compensation: $22.74/hr.
$1,000 sign‑on bonus.
Uncapped commission, 4‑Day Work Week, Day‑One benefits, courtesy TV & Internet.

What you will be doing
:

• Working directly with customers in a retail location, evaluating the customer’s potential product needs and making appropriate recommendations.
• Providing outstanding customer service with all customer interactions.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Solve customer issues, answer questions, assist with accounts, upgrade services, and process requests.
• Providing expert level understanding of customers and Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment; connecting our products and services to customers’ everyday lifestyles.

We are hiring immediately.
Join Comcast and be a Part of Something Big.

• Understand our Operating Principles; use them as guidelines for how you do your job.
• Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff – be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences.
• Win as a team – make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what’s right for each other, our customers, investors and our communities.

What you will need to have

• High School Diploma or equivalent.
• Generally requires 2–5 years of related experience; preference for consumer electronics/wireless retail sales experience.
• Ability to work a flexible schedule that includes evenings, weekends, holidays, variable schedules, and overtime as needed.
• Ability to work in alternate stores outside of the home base store.
• Regular, consistent, and punctual attendance.
• Ability to carry or lift 25‑pound boxes and stand and move about the store constantly.

Comcast provides best‑in‑class benefits, Day‑One benefits and other perks to support employees when it matters most.

• Medical, Dental, and Vision coverage;
  Comcast Xfinity courtesy services; discount tickets to Universal Resorts; paid parental leave; tuition reimbursement of up to $8,000; paid time off; 401(k) savings plan with up to 6% dollar‑to‑dollar matching.
• …and much more.

• Communication
• Critical Thinking
• Problem Solving
• Customer‑Focused
• Persuasion
• Professional Integrity
• Resilience
• Self‑Motivation
• Teamwork
• Technical Knowledge
• Workplace Organization

Comcast is an Equal Opportunity Employer. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Base Pay: $15.05/hr
Total Target Compensation (Base Pay plus Targeted Commission): $22.74/hr
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Most sales positions are eligible for a Commission under the terms of an applicable plan; most non‑sales positions are eligible for a Bonus.

The application window is 30 days from the date the job is posted, unless the number of applicants requires it to close sooner or later.