Store Manager, Retail & Store Manager

Become a Store Manager at Snail Mail!

Are you a highly motivated individual seeking a challenging and rewarding opportunity? Snail Mail in West Jordan is looking for a responsible and proactive Store Manager to manage daily operations and deliver exceptional customer service. This role offers a unique chance to take ownership of your work and contribute directly to the success of our locally owned business.

What You'll Do:

• Store Operations
  • Open and close the store according to established procedures.
  • Manage daily administrative tasks, inventory, and supplies.
• Customer Service
  • Provide friendly and knowledgeable service for postal, shipping (USPS, Fed Ex, UPS, DHL), and notary needs.
  • Resolve customer inquiries promptly and professionally.
• Technology & Compliance
  • Learn and use postal and shipping software systems efficiently.
  • Maintain accurate transaction records and adhere to relevant regulations.
  • Work towards obtaining notary certification (supported by us).
• Marketing & Business Growth
  • Develop and implement innovative marketing strategies to attract new customers and boost sales.
  • Monitor market trends and customer feedback to identify improvement opportunities.

What You'll Bring:

• Experience in retail or customer service.
• Strong computer skills and the ability to learn new software quickly.
• Excellent communication and interpersonal skills.
• Self-motivated, organized, and capable of working independently.
• Willingness to pursue notary certification.

• $18 to $20 per hour base salary.
• A chance to make a real impact in a growing local business.
• A supportive environment that encourages initiative and professional development.