Sales Associate

Position Overview

The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team, such as housekeeping duties and visual presentation standards.

Store: 6801

Store Address: 8700 Melrose Avenue – West Hollywood, CA 90069

Guess Jeans

$20.25 – $25.50 per hour

• Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• First Impressions: Create a positive first impression through an energetic attitude and adherence to dress code.
• Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
• Product Information: Provide customers with current relevant information about the product.
• Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
• Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer gift cards, maintain cash wrap cleanliness, and capture customer information in the database.
• Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.
• Task Completion: Satisfactorily complete all duties as assigned by management.
• Punctuality: Be punctual and adhere to the designated work schedule.
• Teamwork: Be flexible and work well with peers and management to accomplish duties.
• Policy Adherence: Follow GUESS policies and procedures 100%.
• Housekeeping: Perform housekeeping duties as required.
• Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.
• Meetings and Functions: Participate in and attend all store meetings and other related functions.
• Positive Attitude: Represent a positive attitude toward the merchandise and the company.
• Inventory Participation: Participate in all inventories.
• Additional Duties: Assume and complete other duties as assigned by store management.

• Customer Service
  
  Skills:
  
  Excellent communication and customer service skills.
• Retail
  
  Experience:
  
  Previous retail experience preferred.
• Team Player: Ability to work well in a team-oriented environment.
• Flexible
  
  Schedule:
  
  Ability to work flexible hours, including evenings, weekends, and holidays.
• Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance frequently.

Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail Apparel and Fashion