Bartender

Description

A Bartender provides a unique dining experience for our guests by delivering outstanding customer service and a superior guest experience. Bartenders work directly with customers by mixing and serving drink orders. Responsibilities include verifying age requirements, knowing alcohol pairing and tastes, knowing how to make traditional and classy drinks, processing payments, managing inventory and cleaning bar supplies.

• Have an extensive knowledge of our restaurant’s food offerings and beverage program
• Possess a strong familiarity with applicable safety laws and proper sanitation regulations
• Present drink menus, make recommendations and answer questions regarding beverages
• Accurately record beverage orders from guests and servers then promptly deliver to patrons seated at the bar
• Prepare and execute quality alcoholic and non-alcoholic drinks consistent with our restaurant’s portion sizes, quality standards and drink recipes
• Accept guest payment, process credit card charges, and make changes (if applicable)
• Clear and reset tables in the bar area, maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and the promotion of beverages
• Perform station opening/closing and side work duties for each shift
• Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves, and storage areas, wash and sterilize glassware and assist in restocking and replenishing the bar inventory and supplies
• Report all equipment problems and bar maintenance issues to the restaurant manager
• Be available to fill in as needed to ensure a smooth and an efficient operation of the restaurant as directed by the Restaurant Manager or immediate supervisor
• Proficient in Microsoft Suite:
  Outlook, Word, Excel;
  Open Table and Restaurant POS Systems
• Create a welcoming environment for guests by greeting them, thanking them, and saying “good-bye”
• Demonstrate excellent customer service skills and the ability to remain calm and composed under pressure
• Embody and deliver on exceptional service and hospitality

Requirements

To perform this job successfully, an individual must be able to perform each essential function at a high level. Furthermore, the individual must be able to multi-task, manage time efficiently, possess excellent communication skills, maintain a positive attitude and a professional demeanor and have a strong work ethic. Must have a flexible schedule, be available to work daytime, evening and/or weekend shifts and be willing to pursue ongoing training regarding spirits, wines, and sakes (if applicable).

The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to provide verification of legal right to work in the United States. Must be twenty-one (21) years of age or older.

2 years of previous and relevant experience in a high-end, high-volume restaurant.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, training materials, and procedure manuals. Ability to communicate effectively with co-workers and guests.

Ability to perform basic mathematical functions as relates to the essential functions of the job, i.e., ability to accurately count and document inventory, observe proper measurements and portions for cocktail recipes and/or preparation, properly use computer monitor for ordering items, tallying, and reconciling bills.

Ability to carry out detailed and specific written and/or oral instructions. Ability to problem solve in standardized situations.

It is the employee's responsibility to secure and maintain current status of all required certificates, licenses, or registrations when required by local, state, or federal government agencies, including a valid Food Handler Card and a valid Alcohol Awareness Training Certificate.
Must have upon hire.

The physical demands described here are representative of those that must be met by an employee to successfully perform…