Animations Technician - Controls

The Animations Technician - CONTROLS - supports the sustaining engineering activities of the Technical Services Controls Engineering team. This role is responsible for troubleshooting industrial control, show control, and network systems within rides & attractions employed in the theme park, as well as all the show quality elements, such as show characters, show effects, and other duties assigned within the Technical Services Department at Universal Studios Hollywood ("USH").

Additionally, the Animations Controls Technician works with controls engineers to sustain the rides and attractions, providing input on potential design optimizations and upgrades. The person in this role also supports the commissioning and testing of all design optimizations, as well as new attraction installations.

• Essential:
  Configures, sustains, troubleshoots, and assists repairs to complex electro-mechanical equipment, programmable logic controllers, and machinery. Maintenance and installation activities are limited, however, a very strong ability to troubleshoot, configure, and sustain the systems is essential.
• Respond and resolve reliability issues that affect controls systems and show quality of all characters and effects in a timely manner.
• Communicate accurately and in a timely manner, matters that pertain to the operational status/readiness of all attractions and show venues.
• Assess and then clearly communicate objectives and direction to other technicians, while troubleshooting and relaying status information to direct management, clients, and stakeholders.
• Support requests of all operating groups/departments within USH in a timely and professional manner.
• Adhere to all EHS and Standard Operating Procedures within Attraction Services and USH at large.
• Ensure that all sustaining work, inclusive of attraction downtime response and design optimizations, is properly documented.
• Assist in the development and implementation of processes, which enhance system efficiencies and increase productivity.
• Promote and provide extraordinary guest service for both internal and external guests.
• Maintain proficiency in all areas as it pertains to his/her area(s) of responsibilities assigned.

Starting pay rate for this role is $32.78 per hour.

• Must be 18 years of age or older
• Associate degree (AA) from a two-year college/technical school in applicable discipline(s) or equivalent experience
• Ability & willingness to work a variety of schedules, overtime, weekends, and holidays with short notice.
• Ability and willingness to respond to incidents in locations requiring climbing, fall-protection, and other non-traditional work-environments.
• Must possess excellent interpersonal communication skills both verbal and written on a technical level.
• Able to work independently
• Strong team player that is focused on the success of the team
• Strong leadership ability
• Requires moderate to heavy physical exertion
• Must be able to lift, carry, push, and pull heavy materials and objects up to 50lbs.
• Must be able to stand, walk, bend, stoop, climb, etc. for extended periods of time.

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

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