Cashier, Customer Service​/HelpDesk

Overview

Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.

Compensation: $20.22 per hour

Availability:
On-Call

Location:

West Hollywood, CA

Pay Rate: $20.22 per hour plus cash tip

Job Type: On Call

Location:

West Hollywood, CA

Weekends & Holidays

Applications will be accepted until the position is filled.

• Do you have cash handling experience?
• Do you have customer service experience?

• Direct patrons where to park and assist when spaces are full.
• Verify the cash bank provided for change and necessary supplies at the start of each shift.
• Issue tickets to customers, recording the required information on each ticket.
• Collect payment via cash, credit card or validation, securing cash according to company SOPs.
• Process exception transactions (e.g., lost tickets, grace period tickets) according to policy, including completing the applicable form.
• Provide correct change for cash transactions and issue a receipt for all fee transactions.
• Complete daily shift paperwork detailing transactions, vehicles in/out, contract parkers, and tickets.
• Maintain a neat cashier booth at all times, free of debris, with clean windows and no unapproved posters or decorations.
• Provide the company’s standards of service with each customer, including maintaining uniform appearance, greetings, answering questions, resolving issues and thanking customers on exit.
• May be asked to complete small cleaning or maintenance tasks according to maintenance checklists.
• Other special projects as assigned by location management.

• Flexible scheduling; paid holidays and wellness.
• Free and confidential Employee Assistance Program (EAP) with 24/7 support. Includes 3 free counseling sessions for all employees and each household family member.
• (FT Employees) Paid vacation and an extra day off on your birthday.
• (FT Employees) Benefits package including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k.
• Seven paid holidays per year; note that PT/seasonal roles may not be eligible for health insurance benefits.
• Wellness provided according to city or state mandates.
• For more information:

• You are at least 18 years old.
• High School degree preferred.
• One year of related experience with cash handling.
• Ability to read, comprehend, and communicate effectively both verbally and in writing.
• Ability to safely drive a standard or automatic transmission vehicle.
• Ability to work in a fast-paced environment.
• Ability to maintain a professional and friendly demeanor with employees and customers.
• Ability to resolve customer questions or issues professionally and courteously.

The physical demands and working conditions described below are representative of those required to perform the essential functions. Reasonable accommodations may be made for individuals with disabilities.

Physical Demands: Stand, walk, sit, use hands/fingers, handle tools or controls, reach with hands/arms, talk and hear. Occasional lifting up to 25 lbs.

Work Environment: Exposed to weather conditions; regular exposure to fumes and airborne particles. Noise level can range from minimal to moderate.

This list is not all-inclusive. The full job description will be provided at your interview.

Free parking while working at Propark locations.

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process due to a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Please visit the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of California. This policy will also be emailed to you upon receipt of your application.