Senior Product Manager

Overview

Job Title: Senior Product Manager (Beazley Digital - US)

Division: Beazley Digital

Reports to: As Beazley’s organisation chart

Key Relationships: Head of Digital Underwriting, Head of Digital Operations, Senior Product Manager

Within Beazley: CIO, other senior IT Leads, Head of PMO/VRF, Enterprise Architect, Other Product/Project Managers, Commercial Management, Information Security, External Suppliers.

The Senior Product Manager is accountable for the technology roadmap, design, development, enhancement, delivery, and budgeting across multiple products. Ensuring alignment with the strategy, objectives and key results (OKRs). The role ensures that the technology is developed and maintained using sound business and technology management practices and it supports business transformation by enabling new capabilities and growth. Using agile and product methods to ensure the delivery of the right thing, whilst working in collaboration with the delivery team and senior stakeholders.

End-to-end Delivery & Execution

• Own end-to-end delivery of all product initiatives, ensuring alignment from discovery through deployment and ongoing optimisation.

• Define clear delivery outcomes, success measures and release plans in partnership with Product, Change, Engineering and business stakeholders.

• Lead prioritisation and execution across the delivery lifecycle, balancing strategic objectives with operational needs.

• Ensure teams remove blockers, maintain delivery momentum and operate with high transparency on progress, risks and dependencies.

• Champion agile ways of working, continuous delivery and automation to accelerate time to value.

• Oversee quality assurance, testing and release management to ensure secure, high-quality, production ready outputs.

• Drive post-launch monitoring, analytics and continuous improvement to maximise product value and performance.

Strategy and Business Management

• Develops a strategic multi-product roadmap ensuring alignment to the OKRs, business plan and strategic target architecture.

• Consults with underwriters and customers of the digital systems to assess and anticipate current and future requirements, developing multi-year plans.

• Collaborates with all key stakeholders to continually optimise governance and decision-making processes, considering run, grow and transform activity.

• Builds and attracts technology talent for the team both internally and externally.

• Collaborates with the digital leadership team to determine the right cost and resourcing model and facilitates demand planning and management conversations.

• Collaborates with the digital leadership team and Digital Channel Owner to make funding and resource reallocation decisions.

• Responsible for the channel budget including run, growth and transform, making informed and dynamic investment prioritization decisions supported by data.

• Coordinates with Group Technology teams, Information Security, Data Management and IT architects to align and maximise synergies in the end state architecture.

• Oversees all digital channel technology operations and guides continuous improvement efforts to support performance, security, availability and usability.

• Defines, tracks, and communicates channel-specific KPIs to improve adoption, performance, and total user experience.

• Collaborates with other Senior/Product Managers to avoid duplication of work and identify interdependencies.

• Manages and builds effective vendor relationships using the group vendor management framework, and develops strategic relationships to align vendor products and services with Beazley Digital’s strategy and OKRs.

• Implements industry standards and development methodologies, including Agile, Dev Ops, Info Sec and Modern Data Architecture within the channel to ensure resilience and agility.

• Acts as the senior technology point of contact for the portfolio of products and works closely with cross-functional teams to continually transform processes and operating model.

• Collaborates to transition technology innovation or new insurance products into the channel to bring enterprise scale where feasible.

• Recommends business process, commercial and user experience changes for better channel adoption.

• Applies design thinking, data science and customer journey mapping to deliver end-to-end customer journeys that holistically drive channel improvement and value.

• Identifies and evangelises business and technology trends to improve products and delivery of OKRs in mid to long term.

• Contributes to embedding digital opportunities in Beazley Digital strategy to drive premium growth, operational efficiency or risk reduction.

Team Leadership

As a Beazley Manager, you are expected to:

• Provide leadership, direction and support to the team.

• Foster a spirit of inclusion, teamwork and unity reflecting Beazley’s values and diversity.

• Act as a manager, mentor and coach to direct reports to enable them to fulfil their potential with continuous…