Medical Records Coordinator

Overview

Join RCCA as a Scheduling Coordinator and play a vital role in ensuring a seamless patient experience. As a Scheduling Coordinator, you will assist with organizing, sorting, and filing all incoming and outgoing patient information, locate, retrieve, and deliver medical records (paper or electronic). You will be an essential link in our healthcare team, helping us deliver exceptional care every day.

Employment Type: Full Time

Location: West Hartford, CT

Compensation: $20.00 – $25.00 Per Hour

Compensation packages are based on your skills, experience, and qualifications. Eligible employees receive a comprehensive benefits package that includes health, dental, vision plans; wellness program; health savings account; flexible spending accounts; 401(k) retirement plan; life insurance; short‑term and long‑term disability insurance; employee assistance program; paid time off and holiday pay; and tuition discounts.

• Scan and attach all internal and external correspondence and electronic medical reports into patient medical record charts according to the filing system.
• Assist with answering phones, taking messages, and documenting processes.
• Print, mail, and/or fax patient chart information as requested and authorized. Document all processes.
• Release medical records information to persons or agencies in accordance with State and Federal regulations.
• Compile and maintain patients' medical records to document condition and treatment and to provide data for research, cost control, and care improvement efforts.
• Submit requests for chart retrieval from storage when needed to comply with a medical records request.
• Follow policies and procedures to contribute to the efficiency of the front office and provide back‑up assistance as needed.
• Send dictations to referring providers via manual faxing, right fax, or electronically Direct Message (required for MIPS).
• Send outgoing faxes and distribute incoming faxes.
• Prepare correspondence, memos, forms, and other typing as requested by supervisor.

• High school diploma or equivalent required.
• Entry‑level position requiring 0–3 years of experience, preferably in a medical office setting.
• Previous experience in medical records preferred.
• Knowledge of electronic health record systems.
• Strong time‑management, organization, attention to detail, and quality‑focus skills.

The work environment is an office setting that involves contact with patients and the public. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.