Front Desk Water Care Specialist
Listed on 2026-01-22
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Welcome to Hot Spring Spas & Pool Tables in West Fargo, ND!
Are you a customer service Rockstar with a passion for fun in wellness? Do you thrive in a fast-paced environment where every day is an opportunity to make a difference in people's lives? If so, we want you to join our team as a Front Desk Customer Care Expert!
Job Description:
As a Front Desk Customer Care Expert, you will be the first point of contact for our valued customers, providing top-notch service with a smile. You will be responsible for assisting customers with their inquiries and ensuring that every visitor leaves our store feeling satisfied and inspired to embrace fun in their wellness journey.
Key Responsibilities:- Greeting customers with enthusiasm and assisting them with their needs
- Analyzing customer water samples & providing product recommendations
- Answering phone calls and responding to emails promptly and professionally
- Ensuring the showroom is clean, welcoming, and stocked with promotional materials
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a busy environment
- Strong attention to detail and problem‑solving abilities
- Passion for promoting Every Day Made Better through our products and services
- Previous customer service experience is preferred
- Able to stand for 6-8 hrs. shifts.
If you are ready to bring your positive energy and dedication to the Hot Spring Spas & Pool Tables team, apply now and be a part of our exciting world of fun in your wellness journey!
About Us:Hot Spring Spas & Pool Tables has been providing top‑of‑the‑line products and excellent service to the West Fargo, Bismarck & Grand Forks communities for over 20 years. We are dedicated to helping our customers create their own personal oasis right in their own backyard. Whether it's relaxing in a hot tub after a long day or enjoying a friendly game of pool with friends, we have everything our customers need to make their leisure time truly enjoyable.
At Hot Spring Spas & Pool Tables, we pride ourselves on our knowledgeable staff and our commitment to customer satisfaction. When you join our team, you become part of a family that is passionate about helping others create a relaxing and fun‑filled environment in their own homes. Come join us and be a part of something special!
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