Offline - Sr Brand Ambassador; Sr Sales Associate

Offline - Sr Brand Ambassador (Sr Sales Associate)

American Eagle Outfitters Inc. invites you to join as a part‑time Senior Brand Ambassador. Your goal is to provide every shopper with an amazing store experience, building brand loyalty and representing AEO’s values.

This role is part‑time. You will serve as the face of the company and the “real” ambassador who brings energy and product knowledge to every interaction.

• Use the AEO Selling Model to engage customers with a “friends first” mindset, helping them find exactly what they need.
• Educate guests on AE & Aerie product details, making relevant product suggestions.
• Introduce AEO loyalty program and additional brand channels to customers.
• Adapt to different zones—sales floor, cash/wrap, fitting room, stockroom—flexibly as required.
• Proactively resolve guest concerns while following company policies.
• Support teammates, assist in getting the job done, and maintain a collaborative team spirit.
• Adhere to AEO policies, procedures, and integrity standards.

• You love interacting with people and thrive in a fast‑paced environment.
• You are energetic, able to handle multiple tasks, and available during evenings, weekends, and holidays.
• You have a passion for AE and Aerie products.
• Prior retail experience is preferred.
• You are at least 18 years old.

• They work alongside real people and feel part of the #AEOFamily.
• They receive development opportunities and career advancement potential.
• They can use 40 % off on AE & Aerie products year‑round plus additional seasonal discounts.
• They participate in store contests for chances to win free merchandise and exclusive prizes.

OFFLINE™ by Aerie offers a complete collection of active wear and accessories built for real movement and comfort. Our real good promise extends to OFFLINE™ collections featuring bestselling fleece, leggings, and tees made with the planet in mind.

• Starting pay varies by experience and location.
• Eligible for paid sick leave and other AEO rewards at discretion.
• Paid time off, sick leave, and holiday pay vary by job level, location, classification, and service years.

Job Identification: 20136

Job Category:
Stores

Posting Date:

Job Schedule:

Part time

Location:

West Des Moines, IA, United States

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state, and local equal employment opportunity laws. AEO prohibits discrimination against associates and applicants on the basis of protected characteristics. This applies to all AEO activities, including recruiting, hiring, compensation, training, promotion, and more. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.