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Senior Director, Annuity Customer Experience & Call Center

Job in West Des Moines, Polk County, Iowa, 50265, USA
Listing for: Sammons Financial Group Inc.
Full Time position
Listed on 2026-01-09
Job specializations:
  • Management
    Operations Manager
Salary/Wage Range or Industry Benchmark: 95311 - 158851 USD Yearly USD 95311.00 158851.00 YEAR
Job Description & How to Apply Below
A leading financial services company in West Des Moines is seeking a Customer Contact Manager to lead a dynamic team. The ideal candidate will have over 5 years of leadership experience in annuity or life insurance sectors and call center environments. Responsibilities include driving team performance, developing KPIs, and overseeing operational efficiency.

This role offers a competitive salary range of $95,311 - $158,851 annually, along with benefits that promote a work-life balance.
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Position Requirements
10+ Years work experience
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