General Manager

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

School of Rock is a growing, passionate community dedicated to enriching lives through performance-based music education. With over 350 schools and a strong internationally recognized brand, School of Rock is the largest after-school music education provider in the world. Our General Managers lead our schools and help our students learn music and life skills.

General Managers are eligible to participate in our employee benefit programs, including:

• Medical, Rx, dental, and vision
• Paid time-off, holiday pay
• 401(k) retirement plan with company match

The General Manager oversees all aspects of the school, creating a safe and engaging environment for students to achieve their musical and creative potential. They are responsible for improving efficiency and increasing location profitability while managing the school's operations.

Roles and Responsibilities:

• Provide an exceptional experience for students and parents, ensuring strong engagement and maximizing student enrollment
• Deliver top-quality customer service, including billing, schedule management, and clear communication
• Build relationships within the local community to increase visibility, create performance opportunities, and drive business
• Hire, onboard, and train staff to ensure their success and contribution to the school's success
• Promote diversity and inclusion to foster a welcoming environment
• Manage educational and business KPIs to deliver results
• Oversee marketing, sales, and promotions to drive school and student success
• Manage financial performance, including data analysis, budgeting, controlling costs, and utilizing P&Ls
• Oversee show production and provide students with inspirational performance opportunities
• Manage staff and facilities to ensure safety and compliance with standards and protocols

Skill Requirements:

• 3+ years of management, sales, marketing, or customer service experience
• Excellent customer service skills
• Sales experience is a plus
• Passion for music and the arts; being a musician is a plus
• Experience managing P&L or budgets
• Strong staff recruitment and management skills
• Excellent written and verbal communication skills
• Proven problem-solving abilities
• Ability to work well with diverse populations
• Strong work ethic, integrity, and leadership skills
• Detail-oriented with organizational skills
• Experience working with children
• Entrepreneurial spirit and drive to grow a small business