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IT Consultant Systems Analyst

Genesys Cloud CX Systems Analyst – Omnichannel DX Lead

Job in West Des Moines, Polk County, Iowa, 50265, USA
Listing for: American Equity
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Consultant, Systems Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A financial services company located in West Des Moines is seeking an IT System Analyst specialized in Genesys to lead the implementation of Genesys Cloud CX. This position involves overseeing integrations with contact center tools and ensuring productivity across teams. The ideal candidate should have over 5 years of experience in a technical role, strong skills in Genesys technologies, and a Bachelor's degree.

This is a full-time role within a collaborative environment, offering the chance to work onsite.
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