Inside Sales Representative Eastern or Time Zone

Overview

IQVIA is a global provider of clinical research services, commercial insights and healthcare intelligence. We partner with biopharma, medical device and diagnostic companies to deliver therapies to patients and demonstrate product value to payers, physicians and patients. Our Commercial Sales & Medical Solutions (CSMS) organization supports field/inside sales, clinical support and medical affairs with 10,000+ professionals in more than 30 countries.

We are excited to partner with LENZ Therapeutics and are seeking a Pharmaceutical Inside Sales Representative/Clinical Specialist to join our team. The Inside Sales Representative/Clinical Specialist will discuss clinical information with Eye Care Physicians in the presbyopia space and call optometry and ophthalmology offices to discuss the presbyopia disease state and related information. This role aims to build mutually beneficial relationships with targeted eye care physicians and coordinate strategies with teammates to maximize productivity metrics in the assigned territory.

• Initiate outbound calls to optometrists and ophthalmologists to discuss presbyopia and related clinical information.
• Deliver key insights/clinical information to physician offices by liaising with receptionists, office managers and other staff to reach the Eye Care Physician.
• Over-achieve on key productivity, development and learning objectives.
• Engage targeted eye care physicians and office staff with clinical information and services in compliance with LENZ Therapeutics’ policies.
• Ensure all calls and activities are entered into the CRM system at the time of discussion.
• Receive inbound calls if needed during operating hours.
• Continual self-learning of the presbyopia market, including new developments and updates.

• Four-year college degree – preferred
• Eye care experience – strongly preferred
• Minimum 1 to 3 years inside team experience, B2B territory management/account management experience, field team experience – preferred
• Inside pharmaceutical, device, or Med Tech team experience – preferred
• Ability to understand and convey accurate complex information to optometrists and ophthalmologists in an educated, articulate, and professional manner
• Experience developing and maintaining customer relationships
• Experience maintaining accurate records of all call activities
• Proven ability to consistently meet/exceed defined territory goals
• Ability to accept and quickly apply coaching and feedback to improve performance and customer experience
• High work ethic, reliable and punctual in reporting for scheduled work
• Plan and organize territory to meet required call targets
• Make presentations (details)
• Keep current with industry knowledge
• Advance listening, problem-solving and decision-making skills
• Excellent verbal and written communication skills
• Ability to manage multiple tasks across multiple systems
• Flexibility to meet fluctuating business needs
• Private, quiet, dedicated workspace required
• Maintain current and prospective target healthcare professional profiles
• Maintain a professional image for the client
• Participate in required training and team meetings
• Submit timekeeping and call activity accurately and promptly within the approved CRM
• Comply with the Approved Program and proper use of Approved Materials and Program Budgets
• Participate in virtual and live lunch & learns, dinner programs, weekend events, as appropriate
• Collaborate with co-program partners or counterparts
• Experience with Salesforce, Veeva preferred
• Demonstrated ability to manage and develop an assigned territory with minimal supervision

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law.

We appreciate your honesty and professionalism.

The potential base pay range for this role is $30.00-$32.00 per hour. The actual base pay offered may vary based on qualification factors including knowledge, skills, education and experience; location; and schedule (full or part-time). Depending on the position offered, incentive plans and other benefits may be offered.