Surgery Scheduler

Overview

Des Moines Orthopaedics - West Des Moines and Des Moines locations are hiring a full-time Surgery Scheduler. The role guides patients through their orthopaedic journey by scheduling follow-up appointments, assisting with surgery scheduling, and submitting prior authorizations for procedures. The position primarily operates at the West Des Moines location with flexibility to cover the Ankeny and Des Moines locations as needed.

You will work with a team of patient care navigators and clinical staff to create an outstanding patient experience.

Locations:

• West Des Moines: 6001 Westown Parkway, West Des Moines, IA 50266, USA
• Des Moines: 1301 Penn Avenue, Suite 213, Des Moines, IA 50316, USA

• Act as the patient’s guide and reliable helper for scheduling surgery and any necessary follow-up care.
• Utilize Office 365 products to organize physician surgery schedules, insurance prior authorizations, and communicate with hospital and ambulatory surgery center staff.
• Support a private practice that aims to deliver outstanding experiences for patients throughout their orthopaedic journey.
• Perform duties while seated at a desk for extended periods as needed.

• Calm: ability to communicate calmly with patients and physicians.
• Professional: maintain a high level of professionalism when interacting with patients and clinical staff.
• Multi-tasker: handle multiple tasks at one time while staying organized.
• Curiosity: listen, ask clarifying questions, and avoid interrupting.
• Experience:
  
  prior exposure to patient care coordination.
• Dependability: ensure timely care, promote reliability, and support team efficiency.

• Friendly, fun, and dedicated peers
• Outstanding 401(k) with employer match and annual company profit sharing contribution
• Health, dental, and vision insurance including 6 paid holidays and up to 22 days of PTO per year for full-time employees

Join our team of orthopaedic surgeons and discover how your talents will change lives by helping patients get back to living.

DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment may be required to complete background checks, education verification, reference checks, and an initial TB test.

Please Note: DMOS values your privacy. DMOS will not ask for private personal information (e.g., social security number, date of birth) until after an offer is accepted. DMOS will not contact candidates through sites outside of UKG or DMOS email addresses. DMOS does not contact candidates through Indeed. Please do not respond to Indeed requests. You may email  for questions.

H.S. GED or Diploma or better in General.

Medical Reception or Coordination (preferred: 1 year).

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights under federal employment laws. For more information, please review the Know Your Rights notice from the Department of Labor.