Patient Representative-Pulmonary

Overview

Posted: 01/18/2026

Healthcare

NOTE:

This job was posted to the West Des Moines Chamber Job Board by one of our member businesses and is not a job available at the West Des Moines Chamber.

About The Job

Wondering what a day in the life of a Patient Experience Representative:
Pulmonary at The Iowa Clinic might look like?

Arrive at work in the morning – no night shifts here!

Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.

Strives to create The Iowa Clinic Experience with each interaction.

Leave in the evening – hooray for working standard clinic hours!

The Patient Experience Representative – Pulmonary interfaces with patients and the clinic to support registration, scheduling and communications related to delays or changes in care. The role acts as a direct contact and resource for patients and coordinates the flow of clinical scheduling and patient materials, aiming to enhance the overall patient experience.

Required

• High School diploma or equivalent required.
• No medical office experience necessary, we will train you!
• Highly motivated to work in a healthcare setting.

Bonus points

• You love exceeding people’s expectations
• You enjoy having fun where you work
• Finding meaningful connections is what you live for

• One of the best 401(k) programs in central Iowa, including employer match and profit sharing
• Employee incentives to share in the Clinic’s success
• Generous PTO accruals and paid holidays
• Health, dental and vision insurance
• Quarterly volunteer opportunities through a variety of local nonprofits
• Training and development programs
• Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventure land day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
• Monthly departmental celebrations, jeans days and clinic-wide competitions
• Employee rewards and recognition program
• Health and wellness program with up to $350/year in incentives
• Employee feedback surveys
• All employee meetings, team huddles and transparent communication

• 5950 University Ave., Suite 321 West Des Moines IA 50266

Additional postings available from The Iowa Clinic

The Iowa Clinic