Clinical Care Attendant-Jordan Creek Express Care

Overview

UnityPoint Health – Clinical Care Attendant, Express Care - Jordan Creek

Monday-Friday - 3 x 12 hour shifts and every 3rd weekend - Sat/Sun 8AM-8PM

Full-time + benefits

$5,000 sign on bonus offered to external candidates

• The Clinical Care Attendant supports providers by assisting with clinical and administrative tasks in a fast-paced outpatient setting. This role includes patient intake, vital sign collection, performing point-of-care tests, assisting with procedures, and ensuring a smooth patient experience from arrival to checkout. The attendant acts as a key team member, facilitating communication between patients, providers, and staff while maintaining compliance with clinic policies and regulatory standards.
• Greet, register, and room patients; collect vital signs and patient history.
• Assist providers with clinical procedures and perform point-of-care testing as directed.
• Provide patient education and comfort, review after-visit instructions, and conduct follow-up calls.
• Maintain exam rooms, medical supplies, and clinic logs per protocol.
• Communicate with patients, providers, pharmacies, and staff effectively.
• Ensure compliance with HIPAA, OSHA, CLIA, and safety standards.
• Participate in clinic meetings, trainings, and quality improvement initiatives.
• Perform additional duties as assigned to support clinic operations.

• High school diploma or equivalent.
• Current Iowa certification as EMT, Paramedic, LPN, or CMA.
• CMA must have certification through AAMA, NHA, NCCT or AMT (RMA) and have completed an accredited program
• CPR/BLS certification required.
• Clinical experience preferred.
• Basic computer proficiency; familiarity with EHR systems preferred.
• Strong communication, organizational, and teamwork skills.
• Commitment to patient-centered care and cultural sensitivity.