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Honda Service Advisor
Job in
West Covina, Los Angeles County, California, 91790, USA
Listed on 2026-01-27
Listing for:
The CAR Group (Norm Reeves Dealerships)
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
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Location:
West Covina, CA (On site) | Type:
Full Time | Salary Range: $60,000-$150,000
As our Service Advisor, you’re one of the most important team members at Norm Reeves Honda
. You’re responsible for creating a super Norm Reeves Honda service experience for our guests and using your communication skills to build the bridge between guests and technicians.
We are looking for a Service Advisor with previous experience in a high-volume service department. For immediate consideration, please email k
What You’ll Do- Greet guests as they arrive in the Service drive
- Communicate empathetically with guests about their vehicle
- Offer solutions and added services to guests
- Prepare detailed repair orders after initial inspection with exact instructions, making special note of primary concern(s) from the guest
- Provide timely follow-up progress of each repair order and contact guests with repair changes
- Analyze quality control reports and maintain a high Customer Service Index Score
- Process monetary transactions
- Previous experience as a Service Advisor
- A valid driver’s license and acceptable driving record
- Creative, positive, team player attitude
- Ability to analyze situations and make win-win business decisions
- Honesty, empathy, and exceptional communication skills
- Leadership skills in team-based and independent settings
- Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
- Invest in Yourself – Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months)
- Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
- Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
- Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.
- Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
- Secure Your Future – Build Wealth with 401k Matching – We Match 25% on Your $4,000 Contribution.
- Time to Recharge – Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance.
- Celebrate and Rejoice – 6 Holidays Per Year to Spend Quality Time with Loved Ones.
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