Bilingual Customer Service Representative
Job in
West Columbia, Lexington County, South Carolina, 29172, USA
Listed on 2026-02-04
Listing for:
Find Great People | FGP
Full Time
position Listed on 2026-02-04
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service, HelpDesk/Support
Job Description & How to Apply Below
We’re seeking a personable, solutions-oriented Bilingual Customer Service Representative who is fluent in both English and Spanish. If you have a background in banking or customer service and thrive in a client-focused environment, we want to hear from you!
Top Qualifications- Bilingual proficiency in English and Spanish (must be able to communicate effectively in both languages)
- Strong customer service personality with a service-minded, empathetic approach
- Banking or financial services experience (preferred but not mandatory)
- Excellent written and verbal communication skills
- Humble, down-to-earth attitude; and collaborative
- Ability to provide innovative solutions and support to customers
- Adaptability to a growing support environment as our Spanish-speaking clientele increases
- Assist customers with account inquiries, transaction support, and financial distributions via phone, email, or chat
- Maintain a professional, compassionate, and positive attitude while resolving customer issues efficiently
- Collaborate with team members to improve service delivery and customer satisfaction
- Document customer interactions accurately and follow up on outstanding issues
- Continuously develop product knowledge and communication skills to provide the best support possible
- Comprehensive benefits package including health, dental, and vision coverage
- Supportive team environment with mentorship and ongoing training
- Chance to be part of a dynamic, growing organization committed to your success
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