Business Office Associate

Business Office Associate

Lexington Medical Center, Lexington, SC – Full time, Day shift, 8‑5.

Lexington Health is a comprehensive network with six community medical centers and more than 9,000 healthcare professionals. As a 607‑bed teaching hospital, it ranks among the best in the region and offers Magnet with Distinction status.

Assists patients, visitors, providers, and office staff in a courteous and friendly manner. Performs all duties efficiently and timely, maintaining a positive patient flow and serving as an office liaison when required.

• Minimum Education:
  
  High School Diploma or Equivalent
• Minimum Experience:
  
  6 months in an administrative support and customer service role
• Substitutable
  
  Education:
  
  Medical Office Administrative Assistant certificate program
• Required Certifications/Licensure:
  None
• Required Training:
  None

• Maintains a positive attitude and communicates tactfully with staff and patients of all ages (infant through geriatric).
• Responds promptly to all patient and office staff requests.
• Performs duties assigned by authorized personnel or in emergencies.
• Phone communication (answer, transfer) and accurate, timely relay of orders/messages.
• Scheduling: referrals, appointments, ancillaries, surgeries, hospital admissions.
• Medical records: documentation, forms, electronic chart maintenance, image files, faxing, copying.
• Mail: inbound and outbound.
• Office operations: entering and verifying patient demographics and insurance information, obtaining signatures and consents, posting charges and payments, collecting office visit payments, providing daily updates, deposits, maintaining cash drawer, screening unpaid balances, providing financial counseling, working accounts receivable, precertification/authorization.
• Equipment responsibility: routine maintenance, ordering supplies, log sheets, cleaning of general office equipment such as fax machines and copiers.

• In‑service and education, department orientation, annual training.
• Clerical log sheets/audit samples.
• Equipment support.
• Other responsibilities including coding (E/M visits, office procedures, surgeries, hospital services), correspondence, statistical reports, accounts payable, payroll, and chaperone duties.
• Provides support and guidance for clerical policies and procedures.
• All other duties as assigned.

• Day ONE medical, dental, and life insurance benefits.
• Health care and dependent care flexible spending accounts (FSAs).
• 403(b) match plan from day one; LHI matches dollar‑for‑dollar up to 6 %.
• Employer‑paid life insurance equal to 1× salary and optional supplemental life insurance.
• Adoption assistance.
• Short‑term and long‑term disability coverage after 90 days of eligible employment.
• Tuition reimbursement.
• Student loan forgiveness.

Lexington Health provides equal employment opportunity for all individuals and follows all applicable state and federal laws. We are committed to a discrimination‑free environment and encourage recruitment, selection, onboarding, and employment without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy and related conditions, including lactation.

• Location:
  
  Lexington, SC
• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industries:
  Hospitals and Health Care
• Salary range: $50,000 – $60,000 per year