Therapist; professional counselor/licensed
Listed on 2026-01-23
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Social Work
Crisis Counselor, Mental Health -
Healthcare
Crisis Counselor, Mental Health
Job Description
Job Description
DOMESTIC VIOLENCE CENTER OF CHESTER COUNTY
LICENSED THERAPIST/PROFESSIONAL COUNSELOR for CLIENTS
Work Week: 40 Hours (required to work some evenings)
FLSA Status:
Exempt
Reports to:
Chief Operating Officer
Job Summary:
Provide holistic services to meet needs of underserved populations such as elderly victims of crime, victims of human trafficking, and victims with mental illness by using evidenced-based trauma approaches and advocacy interventions to empower victims and connect them to other services.
Apply trauma treatments such as Cognitive Behavioral Therapy (CBT) to assist victims with reducing trauma induced mental health symptoms in the past and current since many victims are under threat of ongoing abuse or stalking, which directly impacts their physical and psychological safety.
Job Responsibilities:
• Maintain strict confidentiality of all client identification and information. May disclose confidential information only with valid, informed consent from a client or party legally authorized to consent on behalf of client.
• Provide victims with crisis counseling, follow-up counseling, group treatment/ support groups, shelter/safe house, information and referral, emergency financial assistance, assistance in filing compensation claims, special services and telephone contact/information and referral. Duties required but not limited to the following:
1. Provides crisis counseling which includes in-person crisis intervention, emotional support, guidance, and counseling. Such counseling may occur: at the scene of a crime; immediately after a crime; at the first contact between a counselor and victim in an emergency room, at a police station, at a district attorney’s office; or during in-person contact for the duration of the crisis experience.
2. Provides follow-up counseling which includes in-person and telephone individual emotional support, empathetic listening, and guidance for other than crisis reaction after the victimization that is designed to meet the needs of crime victims.
3. Provides group treatment/support groups which include the coordination and provision of supportive group activities. This category includes self-help, peer, social support, drop-in groups, and community crisis intervention in a group setting designed specifically for crime victims.
4. Provides information and referrals which includes in-person contact with victims to identify services offered and support available by sub-grant projects and other community agencies.
5. Provides emergency financial assistance which includes payment for taxis, food, emergency shelter, clothing, and emergency safety measures.
6. Provides assistance in filing compensation claims which includes identifying and notifying crime victims of the availability of compensation, referring victims for further assistance to another local program (Crime Victims Center), providing assistance with application forms and procedures, obtaining necessary documentation, checking on claim status, and advocacy.
7. Provides special services which include assistance with addressing the immediate practical problems created by the victimization. This also includes acting on behalf of the victim with other service providers, securing childcare for counseling or other appointments that pertain to the victimization and securing transportation that assist the victim with attending appointments relevant to the victimization.
8. Provides telephone contact / Information and referrals to victims.
Training
• Attend a minimum of 15 hours of training annually.
• Assist with training other individuals in the Social Service Systems.
Team Work
• Assist with answering hotline and/or office line.
• Participate in all agency-wide events: 45 hour advocate training, October Awareness, Volunteer Recognition, Various Celebrations, Fairs, etc.
• Attend staff meetings, management team meetings and other required meetings.
• Assist with accomplishing agency-wide annual goals and objectives.
• Assist with keeping the facility clean and neat.
• Prepares a monthly progress and challenge report for supervisor.
• Assist with agency’s public education events.
• Assist with the…
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