IT Systems Specialist

Connecting and Protecting People, Microwave Products Group (MPG) is a leading global provider of mission‑critical engineered electronic components and subsystems comprised of five business units in six manufacturing locations. Our brand names are recognized globally including: BSC Filters, York, UK;
Criteria Labs, Austin, TX;
Dow‑Key Microwave, Ventura, CA;
Pole/Zero, West Chester, OH
;
Espy, Austin, TX; and K&L Microwave, Salisbury, Maryland and Dominican Republic. Our expertise is the design and manufacture of communications‑based specialty products – engineered components and subsystems – for demanding military, space, commercial aerospace/industrial, and telecom infrastructure applications where function and reliability are crucial.

We prioritize innovation and creativity, career advancement opportunities, a collaborative culture, work – life balance, and competitive compensation and benefits. The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define us to all of our key audiences: our shareholders, customers, prospective employees and especially ourselves.

• Provide first‑line technical support for users in the Antigo manufacturing facility, both onsite and remotely as well as remote support for the Pawcatuck and Waukesha offices
• Install, configure, and maintain desktop, laptop, and peripheral hardware including shop‑floor devices, printers, and scanners
• Support connectivity and configuration for CNC, OT systems, and OEE monitoring (Altizon, related tools).
• Deploy and image Windows
  11 computers using corporate standards and Endpoint Management
• Administer and troubleshoot user accounts within Active Directory and Microsoft
  365 (passwords, MFA, access controls)
• Set up, troubleshoot, and maintain VoIP phone and paging systems, video conferencing equipment, and hybrid meeting technology
• Provision and support iPhone and iPad devices through Apple Business Manager and Microsoft Intune (MDM), ensuring secure iOS integration with corporate systems
• Install, troubleshoot, and optimize CAD and engineering applications (Solid Edge PDM, Solid Works, Autodesk, PTCWindchill)
• Ensure endpoint and network security compliance across all assigned systems using Crowd Strike, Threat Locker, Gatekeeper, and MFA tools
• Perform secure decommissioning and media disposal for sensitive assets in compliance with NIST
  800 171 and DFARS
• Collaborate with IT peers across corporate and manufacturing sites to maintain systems integrity and performance
• Document all technical activities, configurations, and incidents in accordance with IT procedures and audit requirements

• Familiarity with ITAR/UNNPI requirements
• Experience in a manufacturing or shop‑floor IT environment with CNC connectivity, NC and OT systems preferred
• Strong troubleshooting skills in PC hardware, software, and network integration
• Demonstrated knowledge of Windows
  11, Microsoft
  365, and general networking (TCP/IP, Ethernet)

• US Citizen required;
  Antigo/Pawcatuck fall under ITAR/U‑NNPI restrictions. Waukesha falls under ITAR restrictions
• Associate’s degree in information technology, Computer Science or a related field; or equivalent combination of education and experience
• 2–4 years of experience supporting and maintaining PC’s, networks and related IT/OT systems
• Knowledge of security and compliance standards including CMMC, NIST
  800 171, DFARS, OPNAVINST
  9210.3, and UNNPI requirements
• Proficient with ITSM tools, remote support platforms, and ERP/CAD integration workflows
• Excellent teamwork, communication, and time management skills.

• Paid vacation and sick time
• Up to 10 paid holidays/year
• 4 hours voluntary time off to volunteer for your favorite charity
• Health, dental, and vision insurance, subject to applicable premium deductions
• Short‑term and long‑term disability insurance – 100% company paid
• Other ancillary insurance options available
• 401(k) retirement account with matching MPG contributions & profit sharing (if applicable)
• P…