Emergency Communications Officer; 911 Dispatcher

Overview

Are you passionate about helping the community? Would you like to work with first responders who keep our community safe? West Chester Township Emergency Communications Department is accepting applications for the position of Communications Officer (Dispatcher). The candidate must have the ability to communicate well, verbally and in writing, for the purpose of providing information and assistance to co-workers and the public on a daily basis.

Communication Officers process emergency and non-emergency calls for service and dispatch Police, Fire and EMS using computer aided dispatch technology. You must be able to work rotating shifts, nights, holidays and weekends; this is a stressful, demanding, fast paced job involving life and death situations. The pay rate for this position is $26.90 per hour. Experience may be considered for rate.

The Community: This position provides the exciting opportunity to serve Ohio’s largest township and “One of America’s Best Places to Live.” West Chester is committed to superb customer service with an emphasis on integrity, fiscal responsibility and open communications. It is a lean and fiscally sound government known for providing exceptional services to a vibrant community.

Process emergency and non-emergency calls for service and dispatch Police, Fire and EMS using computer aided dispatch technology. Communicate effectively with co-workers and the public. Work rotating shifts including nights, holidays and weekends in a high-stress, fast-paced environment.

• High School diploma or equivalent

• Communications/911 dispatch experience

• 11 paid holidays
• Paid leave, including vacation, personal and sick
• Comprehensive Health, Dental and Vision Benefits
• Employer paid life insurance
• Employee assistance program
• Participation in the Ohio Public Employees Retirement System

Position is open until filled. Pre-interview testing will take place before interviews from 2/12/2026-2/16/2026. Interviews are targeting to start the week of 2/23/2026. All complete applications will be emailed on 2/12/2026 to complete an online assessment. Those who complete and successfully pass the assessment will be considered for an interview. The selection process includes: pre-interview testing, panel interview, polygraph, background check, and drug screen.

West Chester Township is an equal opportunity employer.