Mortgage Loan Administrator; In-House - Cincinnati Mortgage Loan Office; West Chester, OH

Overview

Job Category
:
Administrative

Requisition Number
: LOANA
001771

Location:

West Chester, OH 45069, USA (on-site)

Posted:
January 13, 2026
• Full-Time
• On-site

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At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a ‘Great Place to Work’ multiple times in the last decade alone and have been recognized with several additional workplace awards and recognitions.

Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them – from their professional development to their health and wellness.

Role Summary

We are looking for an experienced loan administrator to join our team at our Cincinnati Mortgage Loan Office (6200 Muhlhauser Rd., West Chester, OH 45069). Our ideal candidate thrives in a team environment and has a passion for helping people. This is a full-time, onsite position. Success in this role is not measured with high-pressure sales goals or quotas. Instead, we focus on creating meaningful connections and handling each customer like a valued member of our family.

Our ideal candidate will thrive in a collaborative, team-based environment and embody our values of love, trust, respect, commitment to excellence, and fun. We provide a comprehensive training program to set you up for success from the very beginning.

• Take equity line/loan and/or mortgage applications
• Carry a pipeline of loans application through closing
• Assist customers with banking questions related to our full-service branches
• Ability to work in all areas of the branch

• Excellent written and verbal communication skills
• Retail financial experience or loan processing experience preferred
• Demonstrated ability to work independently while contributing to a team environment
• 1st Mortgage loan experience a plus
• High School Diploma or GED
• Competitive compensation packages
• Medical, dental, vision, and more
• 11 Bank Holidays + vacation/sick time
• Stock Ownership Allocation
• Exceptional culture and value system
• Strong work/life balance
• Growth opportunities
• Mortgage Discount Program
• Education Reimbursement Program

Our anticipated pay range for this position is $20.00 - $26.00 per hour. At Third Federal, we’re committed to transparency throughout the hiring process. The pay range listed is based on relevant market data, role responsibilities, and skills required for the position. Individual pay will be thoughtfully determined by a candidate’s qualifications, experience, and other relevant factors.

Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.