Receptionist, Administrative​/Clerical

Join to apply for the Receptionist role at H&R Block
.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We value a high‑performing, connected culture where everyone feels like they belong.

Helping others is what we do best. You will see the impact of your work firsthand, building client relationships that grow stronger each year. As a seasonal Client Service Professional/Receptionist
, you’ll focus on wow clients now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service, both in person, over the phone, or virtually.
• Maintain office cleanliness and resources organization with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or multiple locations.
• Sales/marketing experience is a plus.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You, to help build healthy habits.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan.

• Seniority level:
  Not Applicable.
• Employment type:
  
  Full‑time.
• Job function:
  Administrative.
• Industry: Retail.

Fairfield, OH – $40,000.00‑$60,000.00.

Cincinnati, OH – $47,000.00‑$51,000.00.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.