AR Collections Specialist

Overview

Job Title:

Accounts Receivable Collections Specialist

Location:

West Chester OH

Who We Are Vernovis is a Total Talent Solutions company that specializes in Technology, Cybersecurity, Finance & Accounting functions. At Vernovis, we help these professionals achieve their career goals, matching them with innovative projects and dynamic direct hire opportunities in Ohio and across the Midwest.

Come Join Us Vernovis is looking for an AR Collections Specialist who will play a key role in supporting our client’s financial health by managing incoming payments and ensuring timely collections. This individual will be responsible for posting daily cash receipts, monitoring customer accounts, reconciling billings, and following up on overdue balances through calls and emails. They will work with various business units to review accounts, resolve billing issues, and recommend escalations when necessary.

Beyond collections, this person will maintain accurate records, issue account statements, and contribute to process improvements, all while building strong relationships with both customers and internal teams to ensure accuracy, efficiency, and compliance with credit policies.

• Monitor customer accounts to identify overdue balances and initiate collection efforts
• Conduct collection calls and/ or emails to collect Accounts Receivables.
• Coordinate regular credit meetings with controller and sales department personnel to review past due accounts, recommend accounts for escalation when needed
• Maintain accurate and up-to-date collections notes.
• Reconcile customer statements/billings.
• Develop knowledge around customers and business units.
• Issue customer account statements periodically or whenever necessary.
• Send reminders for payments and contact customers regularly.
• Work with customers to resolve billing issues.
• Other duties as assigned

• Proven experience as a collections or accounts receivable specialist.
• Proficient with MS Excel (Pivot Tables, sorting, etc.)
• Proficient in MS Office and ERPs. Epicor/Prophet 21 experience is a plus.
• Customer service skills.
• Excellent organizational skills.
• Excellent communication skills via phone and writing.
• Attention to detail and trustworthiness.

Vernovis does not accept inquiries from Corp to Corp recruiting companies. Applicants must be currently authorized to work in the United States on a full-time basis and not violate any immigration or discrimination laws.

Vernovis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.