Restorative Justice Officer

Sandwell Metropolitan Borough Council,

Sandwell Council is strengthening its borough-wide Anti‑Social Behaviour (ASB) Service as part of a major investment to deliver earlier intervention, proportionate enforcement and improved outcomes for victims and communities.

We are recruiting two part‑time Restorative Justice Officers (18.5 hours each) to embed restorative justice, mediation and victim support within our ASB service.

These roles are central to preventing escalation, repairing harm and supporting residents to resolve conflict safely and constructively.

• Facilitate restorative justice conferences (face‑to‑face or shuttle) where appropriate and safe
• Deliver impartial mediation in neighbour and community disputes
• Complete proportionate risk assessments and agree safety and reassurance plans
• Provide trauma‑informed support and clear communication to victims and participants
• Draft time‑bound reparation and behaviour agreements
• Monitor compliance and escalation of concerns appropriately

• Experience delivering restorative justice and/or mediation
• Ability to assess suitability, risk and safeguarding needs
• Strong facilitation and de‑escalation skills
• Clear, empathetic communication and impartiality
• Accurate record‑keeping and confidence using case management systems

You must be able to work flexibly, including occasional evenings, and travel across the borough. The role involves lone working and working with sensitive and complex situations.

For an informal discussion, please contact Deborah Huxton or Wendy Sims – De,

Download the application form at the bottom of the advert and return it to:

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