CCTV Engineer - Service

Position: CCTV Engineer - Service (Permanent)
Location: Wednesbury

CCTV Engineer – Service

Location:

West Midlands (Nationwide Travel)

Salary: £35,000 – £40,000 Per Annum (DOE)

Overview:
We are recruiting a skilled CCTV Service Engineer to join a long-established, family-run CCTV company specialising in the servicing, maintenance, and support of CCTV and Door Access Control systems across the UK.

This role is ideal for an engineer with strong fault-finding skills who enjoys working independently while delivering excellent customer service.

Responsibilities:

Service, maintain, and repair CCTV and Door Access Control systems
Carry out fault finding, diagnostics, and troubleshooting
Perform planned and reactive maintenance visits
Complete service sheets, reports, and job documentation accurately and on time
Conduct service-related surveys and warranty investigations
Provide first-class customer support and technical advice on-site
Ensure compliance with all Health & Safety regulations and company procedures
Work independently with minimal supervision
Report findings, issues, and feedback to the Service Manager
Skills &

Qualifications:

3–5 years’ experience servicing and maintaining CCTV systems
Strong diagnostic and fault-finding capability
Solid understanding of CCTV and Access Control systems
Confident working at height and in a range of environments
Excellent communication and customer service skills
Highly organised with strong attention to detail
Full, clean UK driving licence (held for a minimum of 2 years)
Basic IT skills
Physically fit and able to undertake manual tasks
DBS checked or willing to undergo a DBS check
Package & Benefits:

Company van, phone, and laptop
Paid overtime and travel time
28 days holiday (including statutory holidays)
Full uniform and PPE provided
Ongoing training and development opportunities
Company events
No weekend work or 24-hour call-outs
Friendly, family-run business environment