Store Colleague

Join to apply for the Store Colleague role at JD Sports Fashion
.

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni‑channel retailer of sports fashion, outdoors and gyms with colleagues working in stores across several retail facias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE
100 publicly quoted company since 2019, continuing to grow in the UK and internationally. We want to beésitez the leading global omnichannel retailer in sports and outdoor industry, and to help us achieve this you will have the desire to ingrained our strategic goals of being a people‑led, innovative and customer‑focused organisation that provides operational excellence while identifying new areas of growth as part of our day‑to‑day objectives.

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an excellent shopping experience for our customers. With ample opportunities for career development, JD Group is the place to be if you are motivated by progress and interested in developing your career.

• Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
• Drive and exceed sales targets by utilising in‑store devices, offering the full product range and maximising opportunities for add‑on sales.
• Maintain high visual and merchandising standards by ensuring the shop floor is clean, well‑stocked and displays are organised according to brand guidelines.
• Support overall store operations by assisting in other departments as needed, representing the company professionally and adhering to safety guidelines.
• Process sales transactions, including cash handling and card payments accurately.
• Upsell and cross‑sell products to maximise sales opportunities.
• Maintain stock levels on the shop floor and ensure shelves are well‑organised and appealing.
• Address and resolve customer queries in a professional manner and work closely with other sales assistants and team members to achieve store targets.

Contribute to achieving or exceeding the store's monthly sales target, drive all additional KPIs including but not limited to units, conversion, average transaction value (ATV) and units per transaction (UPT), achieve upselling or cross‑selling targets, maintain a high Net Promoter Score, and ensure all stock on the shop floor is fully replenished.

• A positive attitude towards a fast‑paced, customer‑focused retail environment.
• An ability to look at a challenge as an opportunity to develop yourself and your career and learn new skills.
• Confident interpersonal and communication skills, thriving in social situations through engagement with customers.
• Flexibility to work various shifts, including weekends and holidays, based on store needs.

• Company discountшие 25% off a large number of products in store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
• Exclusive deals and discounts from retail and hospitality变化 businesses through our online benefits platform (TELUS Health).
• Access to counseling services, digital health and well‑being advice through our benefits platform (TELUS Health).
• Health cash plans.
• A wide range of internal development courses to support personal and professional development throughout your career journey with the Group.
• Access to apprenticeships and accredited qualifications—earn while you learn and gain nationally recognised qualifications (England only).
• Discounted gym memberships at JD Gyms.
• Access to colleague networks to share lived experiences and support initiatives that drive positive change.
• Opportunities to volunteer and contribute to JD Foundation.
credentials
• Employer engagement forums to help influence positive change.
• Incremental holiday allowanceuffs.
• Staff discount on JD Group and other brands within the organisation.
• Personal development opportunities to learn and develop at work/gpl

Seniority level:
Entry level
•

Employment type:

Full‑time
• Job function:
Sales and Business Development
• Industries:
Retail.