Social Care STAR Team Manager

Are you passionate about empowering vulnerable adults and helping them lead independent, safe, and dignified lives? If so, this is the opportunity youve been waiting for!

Your key responsibilities will include:

Acting as CQC Registered Manager, ensuring full compliance with regulatory, safeguarding and legislative requirements

Providing visible, approachable leadership across a 7day operational service

Leading service performance, quality assurance and continuous improvement

Managing a substantial devolved budget and resources, ensuring value for money and sustainability

Driving the strategic and operational delivery of reablement and prevention, improving outcomes for residents

Leading and developing staff through supervision, appraisal, coaching and change management

Working collaboratively with health colleagues, partners and internal teams to strengthen integrated working and system flow

Responding professionally to complaints, Member and MP enquiries, and service escalation

Sandwell is situated at the very heart of the West Midlands,just a stones throw from Birmingham. A large, diverse, metropolitan borough,Sandwell offers exciting opportunities for all in a friendly, supportive environment. Sandwell is made up of six towns - Oldbury, Rowley Regis,Smethwick, Tipton, Wednesbury and West Bromwich. The borough has 1,200 hectaresof parks, playing fields and local green space and more than 30 miles ofcanals.

We offer something for everyone, with an incredibly widerange of career opportunities, at any stage of your career, from apprentices tosenior managers.

Our Values;
Trust, Unity and Progress make us unique, theydefine how we do things and are reflected in the way we behave. They are important to us, guiding and shaping our organisational culture. Our values arekey to us achieving Sandwells Vision 2030 and also guide us when we recruit.

Are you passionate about empowering vulnerable adults and helping them lead independent, safe, and dignified lives.

If so, this is the opportunity you've been waiting for! Join us and be part of a team that truly values your contribution to transforming lives in our community. At Sandwell Council, our work is shaped by our One Team values being customer focused, inclusive, ambitious and accountable, working together to achieve great results for our residents.

This is a senior leadership opportunity for an experienced CQC Registered Manager to lead a high profile Short Term Assessment and Reablement service that supports people to live independently, recover safely at home, and avoid unnecessary hospital admission.

You will be trusted to lead with integrity, courage and professionalism making decisions that balance compassion with accountability, and ambition with realism while setting the tone for how the Council delivers reablement services across the borough.

About the Role

STAR is Sandwell MBCs inhouse Short Term Assessment and Reablement service, operating at the heart of the Discharge to Assess system and supporting adults in their own homes at critical points in their lives.

This is a CQC regulated service, and you will act as the Registered Manager, with accountability for quality, safety, standards and performance.

In line with Sandwells' ambitious improvement journey, you will act as the operational and professional lead for reablement, ensuring services are outcome focused, inclusive and continuously improving, while remaining financially and operationally accountable.

What You'll Do

You will lead a large, diverse workforce including Deputy Managers, Reablement Supervisors, Trusted Assessors, Schedulers, Senior Home Support Assistants and Home Support Assistants, creating a culture where people feel valued, supported and empowered to do their best work reflecting Sandwells' One Team approach.

• A professional qualification at degree level and/or NVQ Level 4 (or equivalent)

• Significant post qualification experience in adult social care, ideally within reablement, intermediate care or community services
• Current or previous experience as a CQC Registered Manager
• Strong experience of performance management, workforce leadership and service improvement
• Proven ability to manage budgets, resources and competing priorities
• A collaborative, inclusive leadership style combined with the confidence to challenge and drive improvement
• A clear commitment to equality, diversity and inclusion, and to delivering respectful, dignified services

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.