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CX Team Manager — FTC
Job in
Wednesbury, West Bromwich, West Midlands, B70, England, UK
Listed on 2025-12-19
Listing for:
MSC Industrial Supply Co.
Full Time, Contract
position Listed on 2025-12-19
Job specializations:
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Management
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Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: Wednesbury
A leading industrial supply company seeks a Customer Experience Team Manager for a 12-month maternity cover. Responsibilities include managing a customer service team, creating a positive work environment, and improving customer experience through insights and new processes. Ideal candidates will have excellent leadership skills, strong interpersonal abilities, and a drive for continuous improvement. Competitive benefits of 25 days holiday, pension matching, and professional development opportunities are offered.
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