Senior Support Worker

Senior Support Worker - Mental Health and Learning Disabilities Sandwell

Reporting To: Service Manager

Monarch Care is a highly respected and established care provider. We are expanding our supported living service in Sandwell. With service user’s recovery defining the ways the service thrives, are you the innovative, experienced, and empathic support worker we need? Our key service aim is to help service users to achieve the highest level of independence they can. Using varied approaches across multiple sites, informed by service user perspective, we aim to give service users the best possible pathway to recovery, autonomy, and independence.

We have created bespoke accommodation for individuals with moderate to complex needs. The work involves mentoring and providing opportunity to individuals who have chosen to live independently. The support is delivered on a 24hr basis.

• Supporting service users with daily tasks
• Administering medication
• Audits
• Understanding and following care plans to support service user on their recovery
• Staff supervisions
• Being empathetic and flexible in approach to supporting service users
• Completing relevant paperwork
• Supporting engagement with external services
• Health and safety audits

The ideal candidate will understand the needs of adults with a complex mental health diagnosis, learning disabilities, challenging behaviour, and other needs. They would be someone who can offer a high standard of support, is flexible and committed, enthusiastic and able to work well under pressure, as well as conducting de‑escalation of challenging behaviour where necessary.

• Experience of working in the mental health sector
• Experience of working with challenging behaviour
• Evidence of understanding a person‑centred model of support
• Evidence of ability to work under pressure and in challenging environments
• Evidence of ability to work in a team and the importance of team working
• Good written and verbal communication skills
• Evidence of personal resilience
• Understand the need to follow policies and procedures
• An adequate level of IT skills

• Knowledge of mental health treatment pathways
• Experience of working in a supported living service, high needs supported accommodation, addiction services, community support hubs, inpatient services, Acute hospital settings or forensic settings or working with people with dual diagnosis, learning disabilities, autism, addictions, community resources and support pathways, therapeutic interventions, forensic pathways

• Relevant qualification in Mental health, psychology, Autism Spectrum Disorders, Learning disabilities, health and social care, therapeutic pathways, social care, occupational health

• Health and social Care NVQ
• Medication
• Restraint
• Ligatures
• Challenging behaviour