Support Worker, Community Health

Hospital Discharge Service (Sandwell)

Location:

Sandwell (covering West Bromwich, Wednesbury, Tipton, Rowley Regis)

Hours:

37 hours per week, rolling rota Salary: £24,242.20 per annum

Contract:

12 Month Fixed Term Contract Additional Requirement:
Full UK manual driving licence held for a minimum of 2 years and a willingness to drive service vehicles Are you interested in a rewarding role that supports people in need and makes a positive晰 impact in the health and social care sector?

We are looking for a dedicated and enthusiastic Support Worker to join our 7-day hospital discharge service in Sandwell. If you have a caring, patient, and helpful nature you melted could make a tangible difference to someone’s life. You’ll work closely with hospital teams and partner organisations to help people return home safely after a hospital stay and maintain their independence.

Our support workers are a friendly face to someone who may be struggling to do things for themselves due to age, illness, or vulnerability. You'll allow people to enjoy healthier, more fulfilling lives. Not only will a career within Health & Care be rewarding, but it can also provide extensive progression opportunities and allow you to build meaningful relationships with both colleagues and service users.

It勤務地‍ is not just a job, but an amazing way to give back to your community.

• Respondóta to referrals and complete welfare calls and home visits.
• Attend hospital wards and discharge units to support patients.
• Provide practical and emotional support to aid recovery and independence.
• Assess service users’ needs, complete and follow support plans, identify safeguarding concerns, and accurately record case notes.
• Signpost individuals to appropriate services and community resources.
• This is a hands‑on, community‑based role where no two days are the same.
• You’ll need flexibility and confidence working in different locations across Sandwell.

• Have a full UK manual driving licence.
• Have a good knowledge of services provided by the NHS and Social Care.
• Contribute to the ongoing improvement of service quality and user outcomes.
• Be professional.
• You can deal with queries in a diplomatic and confidential manner.
• Be willing to work flexible hours to meet service needs.
• There is no personal care or administration of medication for this role.

4-day working week on a rolling rota (3 long days 1 short day). Long days: 9:00am – 8:00pm. Short day: 9:00am – 5:00pm or 12:00pm – 8:00pm. 3 rest days after each working block. Includes one weekend every three weeks. Rotas provided 3 months in advance.

• 36 days annual leave (including bank holidays) option to buy 5 extra days.
• Up to 6% contributory pension.
• A range of career & learning opportunities.
• Blue Light Discount Card, Tickets For Good & employee benefits platform.
• Wellbeing Support:
  Peer Supporters, CiC (EAP) & Headspace booty.
• Cycle2
  
  Work:
  Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks:
Race and Ethnic Equality (REEN), LGBT, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network. Together, we are the world's emergency responders. Proud member of the Disability Confident employer scheme.

The closing date for applications is
23.59 on Tuesday 3rdtted February 2026. A full Job Description and Person Specification is available to download.