Recovery Support Workers; Mental Health - Recovery House

Overview

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Salary: £24,570 per annum (£12,285 pro rata for 18.75 hours positions)

Location:

Birmingham, West Midlands

Hours:

37.5 or 18.75 hours per week

The Recovery House is a brand new, exciting and innovative service for Birmingham Mind and is an opportunity to create a flagship standard of support and care for those in mental health crisis. The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with the Recovery House Team, the role is pivotal to the effective and safe delivery of the service.

The Recovery Support Worker will work as part of a team in our regulated services and is an important role for the delivery of recovery-based and prevention services within Birmingham Mind. The role will be central to the smooth running of the 24/7 service provided by Recovery House.

You will support the Waking Night team of Recovery Support Workers in providing a continuous and safe delivery of support, always ensuring high quality and person-centred care. You will ensure compliance and adherence to CQC standards and provide appropriate information to managers. You will work in a person-centred way alongside colleagues and NHS clinical partners to de-escalate mental health crisis and help service users to return home, being pivotal in providing a welcoming, calm and safe environment.

You will support the team in mobilising the service and work in a way that conforms with the expectations of the CQC, NHS and Birmingham Mind standards. You will take an active part in all appropriate meetings and create and implement service user assessments and support practices.

You will need to be skilled in quickly developing strong relationships with users of the service and able to support the de-escalation of crisis and the provision of a calm and supportive environment; delivering person-centred interventions.

We are looking for someone who has experience in delivering services in a CQC regulated residential or supported living environment, who has experience of working in partnership with key stakeholders and partner organisations. You will be knowledgeable in and committed to the “Recovery Model" of mental health support and be experienced in delivering person-centred care. You will be able to provide caring and compassionate care to service users, with the ability to provide and maintain a high-quality environment at short notice.

This role will involve working on a rota, including some evenings and weekends.

• Defined contribution pension scheme (Pay Care).
• Employee Assistance Programme including free counselling.
• Cycle to work scheme.
• Comprehensive training programme.

Birmingham Mind is diverse and reflective of the communities we work with. We strongly encourage applications from individuals with lived experience of mental health challenges. We are committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply.

Our people are key to the success of the organisation, and we are recognized as a Mindful Employer and have achieved Gold standard in Investors in People. We welcome applications from people who have experienced mental health difficulties.

Closing date for applications:
Thursday 22 January 2026

Interviews will take place on Friday 30 January 2026