Receptionist, Healthcare

Overview

We are looking for a friendly, professional Receptionist with a passion for making a difference to join our team at Cygnet Hospital Oldbury. At Cygnet Hospital Oldbury, you will be working 40 hours per week, on shifts and weekends, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care. The service has two wards, a 12-bed PICU ward and a 15-bed Acute ward.

Cygnet Hospital Oldbury has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment. We are focused on length of stay and ensuring individuals move as quickly and safely as possible from our services to the most appropriate and least restrictive environment for them.

Individuals can step down through the pathways available within Cygnet services. Referrals can come to us from all areas, including other acute services and prison services.

• Provide a professional, welcoming reception experience
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls & take messages where appropriate
• Sort & distribute post
• Assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users & ensure all staff comply with security protocols

Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

• Be part of a team that helps thousands of people across more than 150 sites in the UK
• Support people to grow their careers, gain new skills and progress in their roles
• Provide a professional, welcoming environment as a Receptionist at Cygnet Hospital Oldbury

• Salary: £26,510 per annum
• Strong career progression opportunities
• Expert supervision & support

• An experienced receptionist/administrator used to working with customers/clients - ideally within the healthcare sector
• Organised, naturally helpful & a good multi-tasker
• Computer literate including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems and maintaining a professional telephone manner
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths & English qualified, with a good level of numeracy & literacy
• Diligent & accurate, with an eye for detail & an understanding of confidentiality

Please note that successful candidates will be required to undergo an enhanced DBS check.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

• Please refer to job description above

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.