Resident Customer Experience Advisor
Job in
Oldbury, West Bromwich, West Midlands, B70, England, UK
Listed on 2026-01-30
Listing for:
Sandwell Metropolitan Borough Council
Full Time
position Listed on 2026-01-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A local council in Oldbury is seeking a Customer Service Advisor to join their Corporate Customer Team. This role entails handling inquiries and providing essential information about various Council services. The ideal candidate will have excellent customer service and communication skills, along with the ability to manage a diverse and sometimes challenging clientele. This position requires a warm, friendly, and professional demeanor, as well as the ability to work effectively in a fast-paced contact centre environment.
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