Patient Services Administrator

Overview

Provide comprehensive administrative support to patients within the dental service. Responsibilities include booking appointments, issuing letters, answering patient queries, coordinating outpatient clinics and supporting clinical colleagues to meet patient waiting time targets and enhance patient experience.

• Book appointments, issue letters and answer patient queries.
• Coordinate outpatient clinics and support clinical colleagues.
• Carry out clerical and administrative duties to ensure efficient operation of the dental service.
• Manage own workload and maintain up‑to‑date knowledge of all services.
• Work flexibly within the dental team, rotating with other team members to provide cover across bases as required.

• Multiskilled and multitasked, capable of handling a variety of administrative duties.
• Flexible, able to rotate with other team members and provide cover as required.
• Manage own workload effectively and maintain up‑to‑date knowledge of all services.
• Strong organisational and communication skills with attention to detail.