Centre Administrator Apprentice

Overview

The Centre Administrator Apprentice is responsible for managing the day-to-day administrative and operational functions of the training centre. The role ensures the smooth delivery of training programmes by coordinating schedules, maintaining accurate learner records, supporting trainers, and providing high-quality customer service.

As part of professional development, the postholder will undertake and be supported to achieve Business Administration Level 2 and Level 3 qualifications during the contract period. The length of the apprenticeship is 12 months and the employer is Journey Training.

• Schedule and coordinate training sessions, courses, and workshops
• Manage learner enrolments, registrations, and course allocations
• Maintain accurate records of trainees, attendance, assessments, and certifications
• Update and manage learner data on the Learning Management System (LMS)
• Act as the first point of contact for trainee and public inquiries
• Provide administrative support to trainers and facilitators
• Liaise with internal teams, external trainers, and partners
• Communicate course information, schedules, and updates clearly and professionally
• Oversee classroom setups, equipment, and training materials

• Strong organisational and multitasking skills
• Excellent communication and interpersonal abilities
• High attention to detail and accuracy
• Proficiency in Microsoft Office and/or administrative systems
• Ability to work independently and as part of a team

• Professional and approachable manner
• Reliable, flexible, and proactive
• Willingness to learn and develop new skills
• Ability to manage confidential information