Business Support Officer

Overview

Business Support Officer – temporary basis with Walsall Council, to support Children s Services within the Early Help and Social Care Team.

Location:

Onsite at West Locality Hub, Ilmington House, Crescent Road, Darlaston, WS10 8AE

Rate of Pay: £16.08 per hour PAYE

Working Hours:

37 hours per week, Monday - Friday, 9am - 5pm

Duration: temporary basis, 6 months

• Supporting the Team - Monitoring and responding to incoming calls and emails.
• Diary Management - booking rooms, events and meetings via Microsoft Teams or Outlook, with good time management to avoid conflicts of timings.
• Minute Taking - attending and taking minutes of a variety of meetings on a regular basis and to cover any sickness or absences of the Minute Takers within the Team.
• Booking Management - Handling the bookings of taxis, hotels, flights and trains.
• Distribution Handling - Record and distribute bus tickets and food bank vouchers for families who require support.
• Administrative Responsibilities - maintaining records and filing systems.
• Financial Requests - Purchase Order requests, dealing with Invoices and daily monetary transactions to clients and purchasing of resources.

• Experience of typing minutes of various meetings and excellent typing skills and ability is essential for this role.
• Strong experience in previous Administration, Business Support, PA or Receptionist roles.
• Knowledge and understanding of MS365 packages, including MS Teams, Outlook and Excel.
• Previous experience in a busy office environment.
• Strong organisational and time management skills.
• Strong ability to prioritise, meet deadlines and adaptable to reprioritise in cases of urgent matters.
• Excellent written and verbal communication skills with a friendly and welcoming manner.
• Ability to work well within a Team, also having strong initiative to work independently.
• Commitment to work onsite Monday - Friday.
• Excellent customer service skills.

This position is office based and not hybrid.

If you are a professional and driven individual wanting to support Walsall Council s Children s Services with a passion to support the service in achieving outstanding results, apply now.