DBS Certified Administrator - Temp

Overview

We are looking for an experienced Helpdesk Administrator to manage the full lifecycle of maintenance requests, from initial enquiry through to job completion. You ll be the first point of contact for service requests, logging and managing work orders via CAFM systems (Maximo), ensuring SLAs are met and health & safety risks are minimised.

£13.85hr PAYE (37.50hr)

Smethwick, B66 2QT

• First point of contact for calls, emails and service requests
• Log, prioritise and manage work orders in line with SLAs
• Allocate work to engineers and subcontractors; raise POs where required
• Monitor open jobs to prevent delays and service failures
• Produce reports and support management with admin tasks
• General helpdesk and departmental administration

• Flexible to work a rotational shift pattern
• Ability to pass a Standard DBS check

• Able to manage workload, meet deadlines and work on own initiative
• Experience in FM, technical or healthcare environments desirable
• Must have knowledge of CAFM/finance systems (Maximo, Coupa)

Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You ll find a wide selection of vacancies on our website.