Desktop Support Specialist

We're looking for a Desktop Support Technician to join the team on a long-term contract. This is a great fit for someone who wants to grow within a large corporation and build a solid IT career path. Ideal candidates should already have some hands-on corporate IT experience and feel comfortable supporting users in a fast-moving tech environment.

Day-to-day, you'll take escalations from the Tier 1 help desk and help with onboarding and offboarding, including Active Directory work. You'll also partner with other teams like the NOC and user administration. This role is fully on-site. Most support will be in-person, white-glove style, but you'll also tackle some remote tickets. There's a good amount of hardware work too, so being comfortable troubleshooting devices and equipment is important.

• Desktop Windows 10 Troubleshooting
• Active Directory
• Help Desk
• Hardware
• Technical Support
• Imaging
• Office 365
• Service Now
• Customer Service
• Intune

• Azure Virtual Desktop
• Telephony
• Automation
• Power Shell
• Imaging
• Hardware support
• Printer support

Contract position based out of West Bend, WI. This is a fully onsite position in West Bend, WI.

The pay range for this position is $24.90 - $24.90/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include:
Medical, dental & vision;
Critical Illness, Accident, and Hospital; 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available;
Life Insurance (Voluntary Life & AD&D for the employee and dependents);
Short and long-term disability;
Health Spending Account (HSA);
Transportation benefits;
Employee Assistance Program;
Time Off/Leave (PTO, Vacation or Sick Leave).

This position is anticipated to close on Jan 27, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.