Area Supervisor

Join to apply for the Area Supervisor role at Ross Stores, Inc.

Ross Stores, Inc. is a leading off‑price retail chain with over 2,200 stores. Our values begin with our people, providing an inclusive environment and a fun, treasure‑hunt shopping experience.

As part of our team you will experience:

• Success – a winning team that pursues excellence while learning and evolving.
• Career growth – industry‑leading talent development because Ross grows when our people grow.
• Teamwork – collaborative problem solving and solution finding.
• Diversity, Equality & Inclusion – celebrating backgrounds, identities and ideas to strengthen our community.

Our corporate headquarters are in Dublin, CA, with buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company committed to continuous learning and development.

The Area Supervisor is a member of Store Leadership responsible for a specific, assigned area of the Store, general operations, and supervision of the Store when functioning as the Manager on Duty. Area Supervisors open and close the Store, supervise Associates, maintain a friendly, easy‑to‑shop environment, ensure proper merchandise presentation, and maintain a clean work area at all times. They also execute and supervise company operational processes as needed.

• Safety is the number one priority; practice safe behaviors in everything done.
• Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately correct or report any unsafe conditions or practices to Store Leadership.
• Responsible for building security, including entrance/exit control, Electronic Article Surveillance (EAS) daily checks, Cash Office security, armored carrier pick‑ups, and register area.
• Remove clutter and ensure safe, clear egress to emergency exits.
• Responsible for Customer safety, including accident prevention, accident reporting, and emergency procedures.
• Test all fire alarm systems as scheduled and respond to after‑hours alarms when requested.

• Treat all Customers, Associates, and other leaders with respect.
• Demonstrate courtesy, friendliness, and professionalism at all times. Recognize Associates using company recognition programs.

• Represent and support the company brand at all times.
• Maintain a professional appearance, in accordance with company dress code. Ensure all Associates adhere to the company dress code at all times.
• Keep all areas of the Store clean, well‑maintained, and merchandised to standard.
• Responsible for daily trash removal.

• Ensure recovery, sizing and markdowns are completed to company standards through teaching, assigning tasks, and following up per company best practice.
• Responsible for receiving merchandise truck when needed.
• Process all merchandise with a sense of urgency.
• Responsible for receipt of all non‑merchandise inbound deliveries (i.e., signs, supplies, special deliveries, etc.).
• Responsible for cleanliness and organization of all Stockrooms.
• Help deliver and place merchandise on the sales floor when all merchandise is processed.
• Responsible for ensuring any back‑stock is secured and processed to company policy.
• Responsible for merchandising of department including the back stock.
• Responsible for the reduction of loss due to damage.
• Ensure compliance to the monthly presentation guidelines in assigned area.
• Responsible for floor moves and signing including promotional signing as needed.
• Responsible for re‑wraps as needed.

• Understand and comply with the Loss Prevention Awareness Program and be responsible for Store Loss Prevention, which includes maintaining a large customer service presence on the sales floor, customer and associate engagement, and heightened Loss Prevention awareness.
• As a representative of Ross Leadership, demonstrate integrity and honesty in all interactions with associates and customers. Safeguard confidential information, cash and credit card information, and merchandise.
• Ensure the Public View…