Dental Practice Program Manager

Creating a better way. It’s more than just the philosophy we were founded on. It’s our purpose. For our employees, it means more time with patients. Unrushed visits to build meaningful relationships. And most importantly, an opportunity to empower our patients to achieve their full potential – at work and in life. Determined to make a difference? Join our health care revolution and be a part of something better.

Quad Med is looking for a Dental Practice Program Manager to oversee our growing dental line of service. This role will be onsite and must be willing to travel between the West Allis and Lomira
, Wisconsin locations.

The Dental Practice Program Manager is responsible for shaping, leading, and scaling Quad Med’s dental service line. Serving as both a strategic program designer and an operational leader, this role owns the vision, performance and day-to-day execution of the dental program. This role provides leadership for onsite dental practices and team members, including staff management, oversight of daily workflows, staffing/scheduling, and resource allocation.

They refine and update systems and processes that enable high-quality, compliant, and patient-centered dental services. Strategic objectives are translated into actionable initiatives, leveraging data and technology to drive innovation and efficiency. Working closely with clinical teams, clients, and cross-functional partners, this role plays a critical part in advancing clinical outcomes, enhancing the patient experience, and positioning the dental program for sustainable growth and long-term success.

• Owns the overall planning, strategic direction, and performance of the service line, aligning with organizational goals, employer client needs and industry best practices. Translates strategy into actionable initiatives, timelines, and measurable outcomes.
• Leads the design, development, implementation, and continuous improvement of dental program policies, procedures and operational best practices for the service line, ensuring it is scalable, sustainable and delivers best-in-class care. Identifies opportunities for optimizing technology solutions, including emerging AI-enabled tools, to improve workflows, efficiency, data insights, and patient experience.
• Oversees day-to-day operations of onsite dental practice(s), ensuring efficient workflows and high-quality patient care. Monitors productivity, scheduling, utilization, and capacity planning. Oversees dental equipment, supplies, vendor relationships, and inventory management.
• Manages dental staff with responsibilities for hiring, onboarding, performance management, employee engagement, and professional development. Foster a culture of patient-centered care, collaboration, accountability, and continuous improvement.
• Serves as the primary point of contact for clients related to dental services.
• Collaborates with internal partners cross-functionally to establish opportunities for improved clinical outcomes across the patient population.
• Manages the dental program budget, including labor, supplies, and equipment. Identifies opportunities to improve operational efficiency, reduce costs, and enhance the value of dental services for clients.
• Collects and analyzes program KPI data to develop clear, actionable reports and dashboards to inform strategic planning, operational improvements, and program growth decisions.
• Ensures compliance with federal, state, and local regulations governing dental practice operations, licensure, OSHA, HIPAA, infection control, and clinical documentation.
• Performs other duties as assigned or necessary to support the office/organization.

• Bachelor’s degree in Healthcare Administration, Public Health, or related field.
• Additional education and/or certification in dental profession (e.g., Dental Hygiene, Dental Assisting, etc.) a plus.

• Minimum five (5) years of experience in dental practice management, healthcare operations, or multisite healthcare management.
• Minimum three (3) years of formal people management experience, preferably in a dental, clinical or…