Supv, Medical Practice - Ortho - Brandon, FL

Overview

Orlando Health Jewett Orthopedic Institute –
West Region

Position Title
:
Supervisor, Medical Practice

Department
:
Orthopedics

Status
:
Full Time - Monday to Friday, 8:00 AM to 5:00 PM

Location
: 2020 Town Center Blvd, Brandon, FL

Position Summary
:
The Supervisor, Medical Practice has operational supervisory responsibility of an Orlando Health Physician Group Practice site.

• Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
• Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
• Financial & Retirement – Up to 5% employer match on retirement contributions.
• Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.
• Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

• The Supervisor focuses on daily operations such as personnel supervision, compliance with organizational policies and procedures, facility management, patient scheduling and business-related reporting and functions.
• Oversees scheduling patients and improved access for patients to the practice.
• Acts as a resource for the Chief Operations Officer, Director of Operations, and/or Operations Manager.
• Manages operations to provide physician clients with the most efficient and cost-effective clinical operation.
• Assists in development, administration and support of organizational policies and procedures. Implements and monitors projects and operational functions as developed by senior leadership.
• Assist physician(s) with creation of strategies for efficiency and growth of the practice.
• Provides management reports to physicians and administration for review, practice planning, practice marketing, and completes practice development.
• Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions.
• Develop systems knowledge, including practice management systems and electronic medical records where applicable.
• Proficient in word processing, spreadsheet development, and presentation skills required.
• Strong interpersonal, customer service, and supervisory skills required.
• Provides department-level orientation to new team members to include system software, telephone processes and protocols, office equipment usage, departmental policies and procedures, customer service expectations, job competencies, and coaching plans.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies and applicable laws.
• Maintains compliance with all Orlando Health policies and procedures.

• Educates and supervises staff.
• Provides necessary documentation relating to policies and procedures.
• Maintains confidentiality of data and information.
• Functions as a member of the medical office management team.

• High school graduate or equivalent.

• None.

• Three (3) years’ experience in a physician office setting.