Customer Service Representative

Service Center

Wesley Chapel

Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but are not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommending load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner beurs regarding authorizations, billing and load level processes.

• Benefits from day one: Immediately eligible for medical, dental and vision
• Industry Comparable Pay: Paid weekly and eligible for overtime
• Paid Vacation & Holidays: Begin accruing day 1
• Career growth opportunities: We promote from within!
• A career for life: You’ll gain hands‑on experience within a production shop

• 1+ years of experience within a customer facing environment

• Effective verbal and written communication skills
• Ability to navigate multiple software systems, i.e., Microsoft Office Suite
• Work through competing priorities and adapt easily to a fast‑paced environment
• Ability to provide personable, friendly customer service to internal and external customers
• Ability to work in a collaborative environment

Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision chegar etc, out-of-hand p… [text truncated for brevity]

By joining Caliber
, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.

Caliber is an Equal Opportunity Employer