Store Support, Customer Service Rep

Store Support role at The Home Depot

The Home Depot is seeking candidates for the Store Support position. This role involves a variety of non-sales functions, including ensuring an outstanding customer order fulfillment experience, assisting customers in the store lot, and providing administrative services. Direct customer or vendor interaction is sometimes required. Associates may direct customers to store departments or merchandise, answer questions on product order status, handle cash management or program compliance, and support key operational responsibilities to maintain a high level of customer satisfaction.

Individuals must work cooperatively with other associates, vendors, and carriers, with little to some supervision, be detail-oriented, and demonstrate time management and integrity while focusing on store-specific business objectives.

Responsibilities (illustrative from original description):

• Provide non-sales support to customers and store operations.
• Assist with order fulfillment processes and customer inquiries related to orders.
• Support administrative tasks and store operations with attention to detail and accuracy.
• Collaborate with associates, vendors, and carriers to ensure smooth operations and customer satisfaction.

• Full-time

• Not Applicable

• Consumer Services

Relevant notes:
Other listings or notices present in the original description (e.g., referral prompts or unrelated articles) have been removed to maintain focus on the role and its requirements.