Bilingual Behavioral Health Assistant - Wenatchee Job Wenatchee area,Washington USA,Healthcare

Position: Bilingual Behavioral Health Assistant I - Wenatchee

Job Overview

Job Title: Bilingual Behavioral Health Assistant I - Wenatchee

Job Category: Behavioral Health Support Staff

Requisition Number: BILIN
002295

Application: Apply now

Posted :
November 24, 2025
Full-Time
On-site
Rate : 19 USD per hour

Locations

Headquarters
600 Orondo
Wenatchee, WA 98801, USA

Job Summary

The primary job function for Behavioral Health Assistant I is to assist in program maintenance and provide support services to Behavioral Health Providers which may include Clinical Supervisor, Social Workers, Behavioral Medicine Consultants, Therapists, Psychiatric Nurse Practitioners, Postdocs, Interns, and Psychologists, depending upon site.

Job Specific Competencies

Greets and checks-in patients and visitors and performs general customer care duties in a courteous and prompt manner:

a. Prepares patients for appointment with provider to include assisting them with completion of appropriate forms.

b. Explains informed consent to the patient and provides them a copy.

c. Reviews appropriate screening tools used and assists patient with completion if necessary.

d. Maintains highest level of confidentiality for all patient health information.

e. If applicable, enters patient test answers into appropriate registry with careful attention to detail.

Coordinates and schedules daily appointments:

a. Schedules patient appointments for Providers and manages all incoming referrals by fax, phone, or in EHR.

b. Makes changes to the schedule as patients cancel and walk-in.

c. Answers and places phone calls, taking and relaying messages to departmental staff and related departments.

d. Works with Call Center agents and PSRs to coordinate and route patient requests appropriately.

e. Coordinates integrated appointments with medical providers as necessary.

f. Manages Provider clinical and personal outlook calendars and patient schedules in EHR.

Provides direct clerical, coordination, and interpretation assistance to BH Providers:

a. Registers new patients and collects/verifies insurance information as needed.

b. Provides in-vivo English/Spanish verbal interpretation for BH Providers.

c. May provide written translation as needed and appropriate for non-legal departmental forms.

d. Coordinates referrals from and to community partners for continuity of patient care.

e. Provides direct clerical assistance for Internship program as needed.

f. Runs reports, sends letters, organizes/tracks patient information related to group services.

Maintains Inventory:

a. Inventories, orders, and stocks supplies as needed.

b. Cleans and sanitizes office areas and toys at the end of each day or as needed.

c. Maintains patient information on bulletin boards and brochures as needed.

Other site-specific tasks which may be required:

a. Takes patient co-pays either in cash or electronically, balances daily receipts, and manages cash-bag.

b. Assists PSRs with checking-in patients for other appointment types (dental, medical) if necessary.

c. Responsible for pre-verification of insurance.

d. Coordinates with HIS/HIM to facilitate timely processing of records requests.

General Duties and Responsibilities

Performs other duties and tasks as assigned by supervisor.

Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job.

Follows all safety policies and general housekeeping practices. Ensures the area and its equipment and supplies are neat, clean, safe and utilized appropriately at all times, and participates in emergency drills.

Demonstrates sound work ethics, flexible, and shows dedication to the position and the community.

Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co- workers.

Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others.

Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others.

Conforms to CVCH policies and Joint Commission and HIPAA regulations.

Job Specifications

Education:

High School Diploma or equivalent. AA degree or some college experience preferred

Certification/Licensure:
State Certified Interpreter preferred. Must be eligible for Medical Assistant-Registered Licensure if working at any Behavioral Health site in which Psychiatric ARNP requires support. Basic Life Support (BLS) or CPR required or must be able to obtain within first 90 days of employment.

Experience:

Two years office experience in a clerical setting preferred. Working in a healthcare or behavioral health center preferred.

Essential Technical/Motor

Skills:

Fluent written and verbal communication in English/Spanish. Knowledge of computer applications and equipment related to work. Proficient keyboarding skills and must have strong experience with Microsoft Office software. Demonstrate…


Increase/decrease your Search Radius (miles)



Job Posting Language