Legal Assistant

Overview

GLP Attorneys is the largest personal injury law firm in Washington State, serving the Pacific Northwest with more than 170 employees across 10 locations. We offer career growth, stability, and a supportive environment that promotes both personal and professional success. The firm handles serious personal injury cases, including automobile collisions, nursing home abuse, trucking accidents, wrongful death, and more. We are committed to serving diverse communities through employee-led programs and events, and our attorneys and staff are passionate about providing skilled and compassionate advocacy for our clients.

At GLP Attorneys we foster a workplace where all individuals can thrive. Our core values are Commitment, Creativity, Compassion, Collaboration, and Community, guiding everything we do. Recognized multiple times with Best Places to Work and Best Of awards, GLP Attorneys is committed to creating an exceptional workplace culture where employees feel valued and supported.

GLP Attorneys is seeking a Legal Assistant to join our Wenatchee office. This is a full-time, in-office position with working hours of 8:00 AM to 5:00 PM, Monday through Friday. The position is fast-paced, high-volume, and involves client and visitor interaction. In this role, you will support an attorney and their caseload, while also serving as the primary point of contact for clients, visitors, vendors, and staff.

This role will additionally have responsibilities associated with the front desk and administrative tasks that are essential to the smooth operations of the office.

• Work closely with the Managing Partner and Attorney of the Wenatchee office to support the legal team and ensure cases are managed efficiently.
• Set up new client files, maintain case records, assist with PIP claims, and ensure account balances are accurate.
• Communicate regularly with clients, healthcare providers, insurance companies, and other third parties.
• Manage medical bill payments and track related documentation.
• Handle client correspondence, respond to inquiries, and conduct client reviews.
• Welcome and assist clients, visitors, and vendors as the front desk point of contact.
• Answer and route phone calls and emails professionally and efficiently.
• Schedule appointments and manage referrals.
• Receive, review, organize, and distribute mail and incoming correspondence.
• Perform data entry, scanning, filing, and file closing tasks.
• Assist with the organization and cleanliness of shared office spaces, including the lobby, conference room, kitchen, and refrigerator. Assist with office events, programs, and special projects on an ad hoc basis.
• Perform additional administrative duties as assigned, including supporting client account management.

• High school diploma required; advanced education or paralegal certification preferred.
• Previous experience as a legal assistant or in a professional office setting is highly desired.
• Prior experience in plaintiffs’ personal injury law is preferred.
• Previous clerical or front desk experience is preferred.
• Strong customer service skills with a positive, professional, can-do attitude.
• Excellent verbal and written communication skills.
• Comfort communicating with clients, healthcare providers, and insurance companies by phone and email.
• Typing proficiency of at least 50 words per minute.
• Ability to proofread legal documents accurately.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Basic understanding of office equipment and clerical systems such as recordkeeping and filing.
• Strong organizational skills with the ability to prioritize tasks and manage competing deadlines.
• Ability to work independently while contributing effectively to a collaborative team environment.
• Understanding of confidentiality requirements and professionalism in a legal setting.
• Bilingual (Spanish) speaking clients are strongly encouraged to apply.

The hourly base pay range for this position is $23.00 to $26.00 per hour. This position is bonus eligible. Compensation is determined using local, national, and industry-specific data and is based on location,…